At Sereilux, delivering exceptional lighting is only part of our commitment; providing an outstanding customer experience is the rest. Whether you need expert advice on choosing the perfect fixture, have a question about an existing order, or require after-sales support, our dedicated Client Care team is here to assist you.

Email: Send us a message at contact@sereilux.com.

Support Hours: Monday - Friday, 9:00 AM - 6:00 PM

We aim to respond to all inquiries within 24 to 48 hours during regular business days. To help us assist you faster, please include your Order Number in the subject line if your inquiry is regarding an existing purchase.

For legal and administrative inquiries, our registered corporate details are as follows:

• Brand Name: Sereilux
• Company Name: Shanghai Xianyi Information Technology Co., Ltd.
• Registered Address: Building C, No. 888 Huanhu West 2nd Road, Lin-gang Special Area, China (Shanghai) Pilot Free Trade Zone, Shanghai, China
• Phone: +86 13761773965